Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Introduction

Villars Limousine (operated by Luxury Transfer Switzerland Sàrl) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services or visit our website.

We comply with Swiss data protection laws and the General Data Protection Regulation (GDPR) to ensure your personal information is handled responsibly and securely.

Data We Collect

Personal Information

  • Contact Information:
    Name, email address, phone number, address
  • Booking Information:
    Travel dates, pickup/drop-off locations, special requirements
  • Student Information:
    School details, emergency contacts, dietary restrictions

Technical Information

  • Website Usage:
    IP address, browser type, pages visited, visit duration
  • Device Information:
    Device type, operating system, screen resolution

How We Use Your Data

Service Delivery

  • Process bookings and reservations
  • Coordinate transfers and logistics
  • Provide customer support

Communication

  • Send booking confirmations
  • Provide service updates
  • Send important notifications

Data Protection & Security

Security Measures

  • Encryption:
    SSL encryption for all data transmission
  • Secure Storage:
    Data stored on secure, encrypted servers
  • Access Control:
    Limited access to authorized personnel only

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • School Partners:
    With partner schools for student transport coordination
  • Legal Requirements:
    When required by law or legal process
  • Emergency Situations:
    In case of emergency or safety concerns

Your Rights

Under Swiss data protection laws and GDPR, you have the following rights regarding your personal data:

Access & Portability

  • Access your personal data
  • Receive a copy of your data

Control & Correction

  • Correct inaccurate data
  • Request data deletion

Cookies & Tracking

We use cookies and similar technologies to improve your experience on our website and to analyze usage patterns.

Types of Cookies

  • Essential Cookies:
    Required for website functionality and security
  • Analytics Cookies:
    Help us understand how visitors use our website

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Contact Us

Privacy Questions

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.